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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All POWER-GENEX products

The group "New Technologies" offers for review the products of the plant POWER-GENEX: electropneumatic, smart positioners, I/P converters, Valve position sensors and controllers, air filter regulators
  • Smart positioners POWER-GENEX
    Smart positioners
    SSL, SS3L, SS5R, etc.
  • Electropneumatic positioners POWER-GENEX
    Electropneumatic positioners
    EPL, EPR, NEPR, etc.
  • Pneumatic positioners POWER-GENEX
    Pneumatic positioners
    NPPL, PPL, PPR, etc.
  • Cylinder-based positioners POWER-GENEX
    Cylinder-based positioners
    PPCL, SS2-Cylinder, etc.
  • Intelligent remote type positioners POWER-GENEX
    Intelligent remote type positioners
    RSS2L, RSS2R, RSSL, RSSR, etc.
  • I/P Converters POWER-GENEX
    I/P Converters
    IPC, etc.
  • Position sensors POWER-GENEX
    Position sensors
    PTP-L, PTP-R, etc.
  • Solenoid valves POWER-GENEX
    Solenoid valves
    ESV-31, ESV-S, etc.
  • Air filters-regulators POWER-GENEX
    Air filters-regulators
    FR-10, FR-21, FR-30, etc.
  • Air Volume Boosters POWER-GENEX
    Air Volume Boosters
    AVB-1000, AVB-3100, etc.
  • Valve position controllers POWER-GENEX
    Valve position controllers
    LSB-1000, LSB-7200, etc.
  • Locking valves POWER-GENEX
    Locking valves
    LUS, LUD, etc.
  • Instantaneous relay POWER-GENEX
    Instantaneous relay
    SAR-Single, SAR-Double, etc.

NEW TECHNOLOGIES GROUP

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